Privacy Policy
Last Updated: July 2026
1. Introduction
At MauliCare24, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our home care and caregiver services, submit contact forms, or communicate with us via WhatsApp.
2. Information We Collect
We may collect the following personal information when you contact us or use our services:
- Contact Information: Name, Mobile Number, and Email Address.
- Location Details: Residential address or specific location in Mumbai, Thane, or surrounding areas.
- Service Requirements: Details regarding patient conditions, elder care needs, baby care requirements, or domestic help preferences.
- Communication Data: Information shared during WhatsApp chats or phone calls.
3. How We Use Information
We use the collected information for the following purposes:
- To contact you regarding requested services and provide accurate quotes.
- To arrange and deploy caregivers, nurses, and support staff suitable for your specific needs.
- To improve our customer service, website functionality, and overall service delivery.
- To send important updates regarding your service schedule or caregiver assignments.
4. Data Protection & Security
We implement appropriate physical and digital security measures to maintain the safety of your personal information. Your data is stored securely and accessed only by authorized MauliCare24 personnel to provide you with the required home care services.
5. Third-Party Sharing
We do not sell, rent, or trade your personal information with third-party marketing agencies. We only share necessary information (such as your address and basic requirements) with the specific caregiver or nurse assigned to your home to ensure proper service delivery.
6. Cookies and Tracking
Our website may use basic cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, though this may affect certain website functionalities.
7. Your Rights
You have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request the deletion of your data from our records, subject to legal and operational requirements.
8. Contact Information
For any privacy-related concerns, data deletion requests, or questions about how your data is handled, please contact us through our website or reach out directly via WhatsApp at +91 88748 09199.